FAQ

Payment:

What forms of payment do you accept?
We gladly accept Visa, Delta, Electron, MasterCard, Eurocard, American Express, Switch, Maestro, Solo or regular account payments all through PayPal.



Do I need a PayPal account to purchase from us?

No, you are not required to have a PayPal account to purchase from this store. If you want to pay with Visa, MasterCard, American Express or Discover continue checkout as normal. Once you reach the PayPal site to make payment click on “Don’t have a PayPal account?” which is found to the left bottom part of the page.

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)


Shipping:

United Kingdom:

All purchases within the UK are shipped within 2-5 days after payment has been received.
Items will be sent out via First Class Delivery unless agreed otherwise with the buyer.

International Shipping:

International Buyers are welcome to purchase with us also. All items are shipped within 2-5 days via Standard Airmail Delivery. Items sent internationally usually take 5 working days but may take as long as 2 weeks to reach the destination depending on the country it is being sent to.

Refunds:

If your order arrives damaged or you receive something different than what you ordered, contact us so we can arrange an exchange. Exchanges must be made 14 days after purchase. The buyer is responsible for postal charges on their behalf. If you have any other questions relating to exchanges, please contact us.

Any other questions?

Please feel free to contact us if there is anything else you would like information on